You must receive an RMA# from your sales associate at FABboxx Inc. prior to shipping product back to the factory. Only authorized returns will be accepted. Call 707-652-9696 or email us via our Contact Page for an RMA#.
All authorized returns will be inspected by FABboxx Inc. professionals at the factory prior to issuing a credit. Each item must be in new, unaltered condition to qualify for credit or refund. Used, damaged, or unauthorized items will not receive a credit.
The credit or refund for new, unaltered items is subject to a 25% restocking fee to cover inspection and repackaging costs. All items received by FABboxx Inc. will become the property of FABboxx Inc. You are responsible for return shipping costs.
Please include all authorized item(s) in their original packaging. If you use your own packaging, you will need to pack them according to UPS, FedEx, or LTL Freight standards to guarantee no damage during transit.
Please ship to the following address:
1270 Nimitz Avenue
Vallejo, CA 94592
Return authorization expires in 30 days.